From Conflict to Collaboration: Essential Conflict Management Skills

"Knowing yourself is the beginning of all wisdom" Aristotle. Before we can help IEP team members resolve differences, we need to build our own conflict competence. This workshop will explain the five conflict management styles we all use to navigate interpersonal conflict. Participants will learn the pros and cons of each style; how to use each style; and how to select the appropriate style for any and all conflicts. They will also learn how to use the collaboration style to help IEP teams (and any team) achieve consensus through a four-step collaborative problem-solving process.