Suzanne McDougall

As the Pennsylvania’s Office for Dispute Resolution (ODR) Program Manager, Ms. McDougall currently supervises statewide special education dispute resolution resources and services. Ms. McDougall has served over 10,000 families and advocates of children with disabilities through her work with the Special Education ConsultLine, an information helpline for families and advocates of children with disabilities. She is the lead presenter of “Creating Agreement in Special Education”, a conflict education training for stakeholders of the special education process. Ms. McDougall is a graduate of Penn State University and attained a M.A. in Conflict Analysis & Engagement from Antioch University. Her work in the conflict field extends beyond special education; she is a volunteer mediator with a community-based mediation program in Harrisburg, PA.